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Vivocha to DataKnowl
migration service

Extremely easy , no special skill set or coding required. A complete Vivocha to DataKnowl data migration tool.

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The best Vivocha to DataKnowl tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service details.
Effortless process

No need to worry about scripting or continuously watch each record transferred.

Just link your source and target, tick what you need to take to a new database and allow the system deal with the remainder.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Vivocha to DataKnowl

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in DataKnowl.

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Maintained relation between object and people

When migrating your records from Vivocha to DataKnowl we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to DataKnowl work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Vivocha

    Pick and connect your Vivocha support desk with HDM.

  • Grant access to your DataKnowl account.

  • Express your needs

    Let us know what components of your migration you need to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a price and a scope of work.

  • Migrate from Vivocha to DataKnowl everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your DataKnowl import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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