Vivocha to CSV
migration service
Effortless , no special expertise or programming required. A complete Vivocha to CSV data migration tool.
Vivocha to CSV
Your best tool for Vivocha to CSV data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.Effortless procedure
No need to worry about scripting or constantly control each piece of info moved.
Just link both platforms, pick what you need to take to a new database and let the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.
Data safety is priority
You data is key which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You’re in charge
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Vivocha to CSV
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in CSV.Next
Maintained association between object and people
When migrating your data from Vivocha to CSV we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to CSV work
-
Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Vivocha to CSV.
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Link Vivocha
Fill in the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
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Connect CSV
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to CSV everything
When everything's tested, choose a quiet time with the least load on the support team and begin migrating from Vivocha to CSV.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your CSV import
Our staff would be more than happy to run a customized migration if you have particular needs.
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