Vivocha to CS for SharePoint
migration service
Extremely easy , no special knowledge or programming required. A complete Vivocha to CS for SharePoint data migration software.
Vivocha to CS for SharePoint
The best Vivocha to CS for SharePoint tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.Data completion
Move your help desk data in full to make certain that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.
Connect the help desks, choose records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we created a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a few buttons to press it will be possible to select what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Vivocha to CS for SharePoint
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in CS for SharePoint.Next
Retained connectivity between object and people
When migrating your records from Vivocha to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to CS for SharePoint
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to CS for SharePoint work
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Get ready
Sign up and go to our migration software.
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Connect Vivocha
Choose and link your Vivocha service desk with HDM.
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Connect CS for SharePoint
Grant access to your CS for SharePoint account.
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Clarify your requirements
Let us understand precisely what aspects of your migration you need to tweak
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Have your preferences estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from Vivocha to CS for SharePoint everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your CS for SharePoint import
Our team would be more than happy to run a personalized migration if you have particular demands.
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