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Vivocha to CS for SharePoint
migration service

Extremely easy , no special knowledge or programming required. A complete Vivocha to CS for SharePoint data migration software.

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The best Vivocha to CS for SharePoint tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket has lost vital customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Connect the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In only a few buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Vivocha to CS for SharePoint

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in CS for SharePoint.

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Retained connectivity between object and people

When migrating your records from Vivocha to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to CS for SharePoint work

  • Get ready

    Sign up and go to our migration software.

  • Connect Vivocha

    Choose and link your Vivocha service desk with HDM.

  • Connect CS for SharePoint

    Grant access to your CS for SharePoint account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your preferences estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from Vivocha to CS for SharePoint everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CS for SharePoint import

Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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