Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Vivocha to CloudSPRT
migration service

Smooth , no special skill set or programming required. A complete Vivocha to CloudSPRT data migration software.

More details

Your best tool for Vivocha to CloudSPRT data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in charge

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to select what goes where, when it starts, and in what order.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to CloudSPRT

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in CloudSPRT.

Next

Maintained connection between object and people

When migrating your data from Vivocha to CloudSPRT we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Vivocha to CloudSPRT

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to CloudSPRT work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vivocha

    Pick and connect your Vivocha service desk with HDM.

  • Connect CloudSPRT

    Give access to your CloudSPRT account.

  • Express your business needs

    Let us know what elements of your migration you would like to modify

  • Have your preferences estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from Vivocha to CloudSPRT all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CloudSPRT import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Book a Call
cancel
%s
— %s