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Vivocha to ClickDesk
migration service

Trouble-free , no special skill set or coding required. A complete Vivocha to ClickDesk data migration instrument.

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The best Vivocha to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer service details.
Easy process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just link both platforms, choose what you need to take to a new database and let the tool do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Vivocha to ClickDesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in ClickDesk.

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Retained connectivity between object and people

When migrating your records from Vivocha to ClickDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to ClickDesk work

  • Get ready

    Register and go to our migration service.

  • Opt and connect your Vivocha support desk with HDM.

  • Give access to your ClickDesk account.

  • Clarify your requirements

    Let us know exactly what components of your migration you need to tweak

  • Have your requirements estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Vivocha to ClickDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ClickDesk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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