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Vivocha to C-Desk
migration service

Extremely easy , no special know how or programming required. A complete Vivocha to C-Desk data migration software.

More details

The best Vivocha to C-Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just attach both platforms, pick what you need to take to a new database and let the system do the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select what goes where, when it starts, and how.

Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Vivocha to C-Desk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in C-Desk.

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Maintained association between object and people

When migrating your records from Vivocha to C-Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to C-Desk work

  • Get ready

    Register and go to our migration wizard.

  • Connect Vivocha

    Opt and link your Vivocha service desk with HDM.

  • Connect C-Desk

    Give the right to access your C-Desk account.

  • Clarify your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Vivocha to C-Desk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your C-Desk import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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