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Vivocha to CallTaker
migration service

Effortless , no special know how or coding required. A complete Vivocha to CallTaker data migration software.

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Your best tool for Vivocha to CallTaker data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.
Easy procedure

No need to worry about coding or continuously watch each record moved.

Just link your source and target, choose what you need to migrate and allow the system do the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your credentials or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks you will be able to select what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we strive to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to CallTaker

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in CallTaker.

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Maintained connection between object and people

When migrating your data from Vivocha to CallTaker we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to CallTaker work

  • Prepare

    Register and go to our migration service.

  • Connect Vivocha

    Select and link your Vivocha service desk with HDM.

  • Connect CallTaker

    Grant the right to access your CallTaker account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to modify

  • Have your needs estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Vivocha to CallTaker everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CallTaker import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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