Vivocha to bold360
migration service
Extremely easy , no special know how or coding required. A complete Vivocha to bold360 data migration tool.
Vivocha to bold360
The best Vivocha to bold360 tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new system and observe the magic happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support details.Automated tool
Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, choose records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we created a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Vivocha to bold360
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in bold360.Next
Retained link between object and people
When migrating your records from Vivocha to bold360 we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to bold360 work
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Get ready
Sign-up and go to our migration tool.
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Link Vivocha
Select and link your Vivocha support desk with HDM.
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Connect bold360
Give access to your bold360 account.
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Describe your needs
Let us know exactly what components of your migration you would like to modify
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Have your preferences estimated
We shall investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from Vivocha to bold360 everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your bold360 import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
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