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Vivocha to AzureDesk
migration service

Effortless , no special skill set or programming required. A complete Vivocha to AzureDesk data migration software.

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Your best tool for Vivocha to AzureDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service information.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and allow the tool do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we designed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to AzureDesk

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in AzureDesk.

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Maintained connection between object and people

When migrating your data from Vivocha to AzureDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to AzureDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and connect your Vivocha service desk with HDM.

  • Connect AzureDesk

    Grant access to your AzureDesk account.

  • Describe your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Get your needs estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Vivocha to AzureDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your AzureDesk import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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