Vivocha to AnswerIQ
migration service
Trouble-free , no special expertise or programming required. A complete Vivocha to AnswerIQ data migration tool.
Vivocha to AnswerIQ
The best Vivocha to AnswerIQ tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer service details.Effortless process
You don’t have to bother about scripting or constantly control each piece of info moved.
Just attach both platforms, tick what you want to take to a new database and let the tool do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.
Security is paramount
Information is key which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Vivocha to AnswerIQ
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in AnswerIQ.Next
Retained connection between object and people
When migrating your records from Vivocha to AnswerIQ we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to AnswerIQ
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to AnswerIQ work
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Get ready
Sign-up and go to our migration software.
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Connect Vivocha
Choose and connect your Vivocha support desk with HDM.
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Connect AnswerIQ
Give access to your AnswerIQ account.
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Detail your business needs
Let us understand precisely what aspects of your migration you wish to adjust
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Get your requirements estimated
We shall analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from Vivocha to AnswerIQ all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your AnswerIQ import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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