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Vivocha to ALVAO Service Desk
migration service

Effortless , no special skill set or programming required. A complete Vivocha to ALVAO Service Desk data migration tool.

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Your best tool for Vivocha to ALVAO Service Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose what data you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Link the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to select the data arrangement, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to ALVAO Service Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in ALVAO Service Desk.

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Sustained connectivity between object and people

When migrating your data from Vivocha to ALVAO Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to ALVAO Service Desk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vivocha

    Pick and connect your Vivocha support desk with HDM.

  • Give the right to access your ALVAO Service Desk account.

  • Explain your needs

    Let us understand precisely what elements of your migration you wish to modify

  • Get your preferences estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Vivocha to ALVAO Service Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ALVAO Service Desk import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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