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Vivocha to AlphaBlues
migration service

Smooth , no special expertise or programming required. A complete Vivocha to AlphaBlues data migration software.

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Your best tool for Vivocha to AlphaBlues data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Vivocha to AlphaBlues

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in AlphaBlues.

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Retained connectivity between object and people

When migrating your data from Vivocha to AlphaBlues we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to AlphaBlues

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to AlphaBlues work

  • Prepare

    Sign up and go to our migration software.

  • Connect Vivocha

    Pick and connect your Vivocha support desk with HDM.

  • Give access to your AlphaBlues account.

  • Express your needs

    Let us know what elements of your migration you want to tweak

  • Get your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Vivocha to AlphaBlues all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your AlphaBlues import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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