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Vivocha to Alloy Navigator
migration service

Smooth , no special skill set or coding required. A complete Vivocha to Alloy Navigator data migration instrument.

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Your best tool for Vivocha to Alloy Navigator data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Simple and easy procedure

No need to worry about coding or continuously control each record transferred.

Just attach your source and target, tick what you need to take to a new database and allow the system do the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to Alloy Navigator

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Alloy Navigator.

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When migrating your data from Vivocha to Alloy Navigator we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Alloy Navigator work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Vivocha

    Choose and link your Vivocha service desk with HDM.

  • Grant the right to access your Alloy Navigator account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your requirements estimated

    We shall research your application and get back to you with a cost and a scope of work.

  • Migrate from Vivocha to Alloy Navigator all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Alloy Navigator import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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