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Vivocha to Akio
migration service

Trouble-free , no special know how or programming required. A complete Vivocha to Akio data migration instrument.

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The best Vivocha to Akio tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.
Automated tool

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select the data arrangement, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Vivocha to Akio

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Akio.

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Sustained connectivity between object and people

When migrating your records from Vivocha to Akio we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Akio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to Akio work

  • Get ready

    Sign up and go to our migration software.

  • Pick and connect your Vivocha service desk with HDM.

  • Give the right to access your Akio account.

  • Clarify your needs

    Let us know what components of your migration you wish to modify

  • Have your needs estimated

    We shall investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from Vivocha to Akio all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Akio import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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