96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Adobe Experience Manager
migration service

Extremely easy , no special skill set or programming required. A complete Vivocha to Adobe Experience Manager data migration software.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Vivocha to Adobe Experience Manager

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Adobe Experience Manager.

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Retained association between object and people

When migrating your records from Vivocha to Adobe Experience Manager we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Vivocha to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Vivocha to Adobe Experience Manager work

  • Get ready

    Sign up and go to our migration software.

  • Connect Vivocha

    Opt and link your Vivocha service desk with HDM.

  • Grant the right to access your Adobe Experience Manager account.

  • Express your needs

    Let us know what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Vivocha to Adobe Experience Manager everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Adobe Experience Manager import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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