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Vivocha to Adobe Experience Manager
migration service

Extremely easy , no special skill set or programming required. A complete Vivocha to Adobe Experience Manager data migration software.

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The best Vivocha to Adobe Experience Manager tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we created a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Vivocha to Adobe Experience Manager

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Adobe Experience Manager.

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Retained association between object and people

When migrating your records from Vivocha to Adobe Experience Manager we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to Adobe Experience Manager work

  • Get ready

    Sign up and go to our migration software.

  • Connect Vivocha

    Opt and link your Vivocha service desk with HDM.

  • Grant the right to access your Adobe Experience Manager account.

  • Express your needs

    Let us know what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Vivocha to Adobe Experience Manager everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Adobe Experience Manager import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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