Vision import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 10 minutes to set up the import to Vision and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to Vision
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Vision with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Next

Objects you may import to Vision

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Vision in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Select and connect your source support desk with HDM.

  • Grant the right to access your Vision account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you wish to modify

  • Have your requirements estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Import to Vision all data

    Transfer all your customer support information in a single push.

We keep all of your data secure

We take security and safety very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Vision import in a few clicks

Automatically. Securely. Quickly

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