Vision Helpdesk import
in a few clicks

Without techs, delays and hustle. With step-by-step Vision Helpdesk import setup form.

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Spotless Vision Helpdesk import services just for you

Your platform migration troubles are behind you now. Full migration from platform to platform with HDM swift and simple.
Less time & money spent
Clear price, a speedy transition to the new help desk, and no need to develop the migration script. All with HDM.
Transparent setup
Just get the customer info ready for the import beforehand and start moving your records. It’s not necessary to fiddle with anything.
Vital data with you
Regardless of your reasons, move your old data to the target system to keep the track of customers easier.
Autonomous import services

Why waste time moving records by yourself when a machine can do it?

Our migration tool will deliver every record so you don’t need to.

Maintained data structure

With HDM, you don’t have to worry that all of your moved ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is protected

When you provide your access credentials to our migration tool, you can rest assured.

Only the staff members that directly work with your import will have access to your accounts or data.

All the records is guarded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what data comes to your new platform yourself.

While managing the migration setup, you can choose what records to leave behind and what to take with you.


The full process was deliberately created to allow users to run the migration on their own.

It’s not necessary to have advanced skills or exceptional knowledge, just follow the shown prompts.

Clients first

One of the key principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.

What are the key reasons to import data to Vision Helpdesk using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.


Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to Vision Helpdesk with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.


Relations illustration

Objects you may import to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Vision Helpdesk in 6 quick steps

  • Get ready

    In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Vision Helpdesk import.

  • Link source Help Desk

    Select your current help desk from the catalogue and fill in the form to let our migration tool fetch the data.

  • Connect Vision Helpdesk

    After you've specified your data source, connect our service with your Vision Helpdesk to permit the import.

  • Choose objects

    Choose the data that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a cost-free demo to see how your migration to Vision Helpdesk will look like and verify that the records migrates correctly.

  • Import to Vision Helpdesk everything

    After everything's validated, choose the best time when the majority of your clients are offline and initiate the Full Data Migration.

We always keep all of your data secure

We consider security and safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Vision Helpdesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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