Vision Helpdesk import
in a few clicks

Without techs, delays and hustle. With step-by-step Vision Helpdesk import setup form.

Spotless Vision Helpdesk import services just for you

Your platform migration troubles are behind you now. Full migration from platform to platform with HDM swift and simple.

Less time & money spent

Clear price, a speedy transition to the new help desk, and no need to develop the migration script. All with HDM.

Transparent setup

Just get the customer info ready for the import beforehand and start moving your records. It’s not necessary to fiddle with anything.

Vital data with you

Regardless of your reasons, move your old data to the target system to keep the track of customers easier.

Autonomous import services

Why waste time moving records by yourself when a machine can do it?

Our migration tool will deliver every record so you don’t need to.

Maintained data structure

With HDM, you don’t have to worry that all of your moved ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is protected

When you provide your access credentials to our migration tool, you can rest assured.

Only the staff members that directly work with your import will have access to your accounts or data.

All the records is guarded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what data comes to your new platform yourself.

While managing the migration setup, you can choose what records to leave behind and what to take with you.

Simplicity

The full process was deliberately created to allow users to run the migration on their own.

It’s not necessary to have advanced skills or exceptional knowledge, just follow the shown prompts.

Clients first

One of the key principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.

What are the key reasons to import data to Vision Helpdesk using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Vision Helpdesk with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.

Objects you may import to Vision Helpdesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Vision Helpdesk in 6 quick steps

Get ready
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Vision Helpdesk import.
Link source Help Desk
Select your current help desk from the catalogue and fill in the form to let our migration tool fetch the data.
Connect Vision Helpdesk
After you've specified your data source, connect our service with your Vision Helpdesk to permit the import.
Choose objects
Choose the data that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Perform a cost-free demo to see how your migration to Vision Helpdesk will look like and verify that the records migrates correctly.
Import to Vision Helpdesk everything
After everything's validated, choose the best time when the majority of your clients are offline and initiate the Full Data Migration.

We always keep all of your data secure

We consider security and safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is secure.

Check out our security guideline