Vision Helpdesk to Solvemate
migration service
Smooth , no special knowledge or programming required. A complete Vision Helpdesk to Solvemate data migration tool.
Vision Helpdesk to Solvemate
Your best tool for Vision Helpdesk to Solvemate data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and enjoy the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.Automated migration
Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.
Connect the help desks, choose records, click ok, and you’re done!
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or records.
You may be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a couple of clicks it will be possible to select what goes where, when it goes, and how.
Our tech engineers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Vision Helpdesk to Solvemate
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Solvemate.Next
Maintained relation between object and people
When migrating your data from Vision Helpdesk to Solvemate we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vision Helpdesk to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vision Helpdesk to Solvemate work
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Prepare
Register and go to our migration software.
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Link Vision Helpdesk
Select and link your Vision Helpdesk support desk with HDM.
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Connect Solvemate
Grant the right to access your Solvemate account.
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Clarify your requirements
Let us know what aspects of your migration you would like to tweak
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Get your needs estimated
We'll investigate your application and get back to you with a price range and a scope of tasks.
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Migrate from Vision Helpdesk to Solvemate all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Solvemate import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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