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Vision Helpdesk to SimplyDesk
migration service

Effortless , no special skill set or programming required. A complete Vision Helpdesk to SimplyDesk data migration software.

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Your best tool for Vision Helpdesk to SimplyDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to take to a new database and allow the system deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is key which is why we created a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Vision Helpdesk to SimplyDesk

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in SimplyDesk.

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Maintained association between object and people

When migrating your data from Vision Helpdesk to SimplyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vision Helpdesk to SimplyDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your Vision Helpdesk support desk with HDM.

  • Connect SimplyDesk

    Give access to your SimplyDesk account.

  • Express your requirements

    Let us know exactly what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Vision Helpdesk to SimplyDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SimplyDesk import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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