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Vision Helpdesk to Sightcall
migration service

Effortless , no special know how or programming required. A complete Vision Helpdesk to Sightcall data migration software.

More details

Your best tool for Vision Helpdesk to Sightcall data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and allow the Migration Wizard do the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Vision Helpdesk to Sightcall

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Sightcall.

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Sustained association between object and people

When migrating your data from Vision Helpdesk to Sightcall we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vision Helpdesk to Sightcall work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vision Helpdesk

    Select and link your Vision Helpdesk service desk with HDM.

  • Connect Sightcall

    Grant access to your Sightcall account.

  • Express your needs

    Let us know what parts of your migration you would like to modify

  • Get your requirements estimated

    We will analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Vision Helpdesk to Sightcall all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Sightcall import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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