Vision Helpdesk to ServicePRO
migration service

Smooth , no special expertise or coding required. A complete Vision Helpdesk to ServicePRO data migration tool.

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Your best tool for Vision Helpdesk to ServicePRO data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and see the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing critical customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach your source and target, tick what you want to migrate and allow the system deal with the rest for you.

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Vision Helpdesk to ServicePRO

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in ServicePRO.

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Retained association between object and people

When migrating your data from Vision Helpdesk to ServicePRO we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vision Helpdesk to ServicePRO work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your Vision Helpdesk service desk with HDM.

  • Grant access to your ServicePRO account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Vision Helpdesk to ServicePRO all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServicePRO import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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