Vision Helpdesk to Salesforce Service Cloud
migration service

Extremely easy , no special knowledge or coding required. A complete Vision Helpdesk to Salesforce Service Cloud data migration software.

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The best Vision Helpdesk to Salesforce Service Cloud tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the magic happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Vision Helpdesk to Salesforce Service Cloud

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Salesforce Service Cloud.

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Sustained connectivity between object and people

When migrating your records from Vision Helpdesk to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vision Helpdesk to Salesforce Service Cloud work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Vision Helpdesk to Salesforce Service Cloud.

  • Connect Vision Helpdesk

    Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    When everything's tested, find a quiet time with the least load on the support department and begin migrating from Vision Helpdesk to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Salesforce Service Cloud import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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