Vision Helpdesk to Re:Desk
migration service
Smooth , no special expertise or programming required. A complete Vision Helpdesk to Re:Desk data migration software.
Vision Helpdesk to Re:Desk
Your best tool for Vision Helpdesk to Re:Desk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.Simple and easy process
No need to worry about scripting or constantly control each record moved.
Just attach both platforms, tick what you want to migrate and let the system deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we designed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from Vision Helpdesk to Re:Desk
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Re:Desk.Next
Sustained connection between object and people
When migrating your data from Vision Helpdesk to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vision Helpdesk to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vision Helpdesk to Re:Desk work
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Prepare
Sign-up and go to our migration software.
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Connect Vision Helpdesk
Choose and connect your Vision Helpdesk service desk with HDM.
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Connect Re:Desk
Give the right to access your Re:Desk account.
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Clarify your business needs
Let us know exactly what parts of your migration you need to adjust
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Have your needs estimated
We will investigate your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Vision Helpdesk to Re:Desk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Re:Desk import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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