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Vision Helpdesk to Re:Desk
migration service

Smooth , no special expertise or programming required. A complete Vision Helpdesk to Re:Desk data migration software.

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Your best tool for Vision Helpdesk to Re:Desk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about scripting or constantly control each record moved.

Just attach both platforms, tick what you want to migrate and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we designed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Vision Helpdesk to Re:Desk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Re:Desk.

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Sustained connection between object and people

When migrating your data from Vision Helpdesk to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vision Helpdesk to Re:Desk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vision Helpdesk

    Choose and connect your Vision Helpdesk service desk with HDM.

  • Connect Re:Desk

    Give the right to access your Re:Desk account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you need to adjust

  • Have your needs estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Vision Helpdesk to Re:Desk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Re:Desk import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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