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Vision Helpdesk to KronoDesk
migration service

Extremely easy , no special knowledge or coding required. A complete Vision Helpdesk to KronoDesk data migration tool.

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The best Vision Helpdesk to KronoDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about scripting or constantly control each record moved.

Just link both platforms, tick what you need to migrate and let the Migration Wizard do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a few buttons to press it will be possible to pick what goes where, when it starts, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Vision Helpdesk to KronoDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in KronoDesk.

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Retained connection between object and people

When migrating your records from Vision Helpdesk to KronoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vision Helpdesk to KronoDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Vision Helpdesk

    Choose and connect your Vision Helpdesk support desk with HDM.

  • Connect KronoDesk

    Give the right to access your KronoDesk account.

  • Explain your requirements

    Let us know exactly what parts of your migration you wish to modify

  • Have your needs estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Vision Helpdesk to KronoDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your KronoDesk import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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