Vision Helpdesk to Kayako Classic
migration service

Trouble-free , no special skill set or programming required. A complete Vision Helpdesk to Kayako Classic data migration instrument.

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The best Vision Helpdesk to Kayako Classic tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose what data you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll have to use special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is key which is why we designed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Vision Helpdesk to Kayako Classic

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Kayako Classic.

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Maintained association between object and people

When migrating your records from Vision Helpdesk to Kayako Classic we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vision Helpdesk to Kayako Classic work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Vision Helpdesk to Kayako Classic.

  • Connect Vision Helpdesk

    Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Kayako Classic

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Vision Helpdesk to Kayako Classic.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kayako Classic import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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