Vision Helpdesk to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Extremely easy , no special knowledge or programming required. A complete Vision Helpdesk to Help Scout data migration instrument.

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The best Vision Helpdesk to Help Scout tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer service details.
Automated tool

Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees have see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to choose the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Vision Helpdesk to Help Scout

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Help Scout.

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Maintained association between object and people

When migrating your records from Vision Helpdesk to Help Scout we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vision Helpdesk to Help Scout work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Vision Helpdesk to Help Scout.

  • Connect Vision Helpdesk

    Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Vision Helpdesk to Help Scout.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Scout import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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