Vision Helpdesk to ClickDesk
migration service

Trouble-free , no special skill set or programming required. A complete Vision Helpdesk to ClickDesk data migration tool.

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The best Vision Helpdesk to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer support information.
Easy procedure

No need to worry about coding or constantly control each record moved.

Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Vision Helpdesk to ClickDesk

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in ClickDesk.

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Maintained relation between object and people

When migrating your records from Vision Helpdesk to ClickDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vision Helpdesk to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vision Helpdesk to ClickDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Vision Helpdesk

    Select and link your Vision Helpdesk service desk with HDM.

  • Connect ClickDesk

    Grant the right to access your ClickDesk account.

  • Express your needs

    Let us know exactly what elements of your migration you would like to adjust

  • Have your preferences estimated

    We shall investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Vision Helpdesk to ClickDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ClickDesk import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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