96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vision Helpdesk to Awesome Support (WordPress)
migration service

Smooth , no special expertise or coding required. A complete Vision Helpdesk to Awesome Support (WordPress) data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Vision Helpdesk to Awesome Support (WordPress)

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Awesome Support (WordPress).

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When migrating your data from Vision Helpdesk to Awesome Support (WordPress) we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vision Helpdesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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How does data migration from Vision Helpdesk to Awesome Support (WordPress) work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Vision Helpdesk to Awesome Support (WordPress).

  • Connect Vision Helpdesk

    Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Awesome Support (WordPress)

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Vision Helpdesk to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Awesome Support (WordPress) import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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