VI Service Desk import
in a few clicks

Without devs, timelack and hustle. With step-by-step VI Service Desk import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to VI Service Desk and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to VI Service Desk
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transmit custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to VI Service Desk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

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Objects you may import to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to VI Service Desk in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Give the right to access your VI Service Desk account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you need to modify

  • Get your preferences estimated

    We'll research your case and send you with a total price and a scope of work.

  • Import to VI Service Desk all data

    Transfer all your customer service information in a single push.

We always keep all data safe

We consider safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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VI Service Desk import in a few clicks

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