96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

VI Service Desk to TicketLab
migration service

Smooth , no special knowledge or coding required. A complete VI Service Desk to TicketLab data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from VI Service Desk to TicketLab

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in TicketLab.

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Maintained association between object and people

When migrating your data from VI Service Desk to TicketLab we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from VI Service Desk to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from VI Service Desk to TicketLab work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your VI Service Desk support desk with HDM.

  • Grant the right to access your TicketLab account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from VI Service Desk to TicketLab all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your TicketLab import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation
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