VI Service Desk to Salesforce Service Cloud
migration service

Effortless , no special knowledge or programming required. A complete VI Service Desk to Salesforce Service Cloud data migration instrument.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from VI Service Desk to Salesforce Service Cloud

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Salesforce Service Cloud.

Next

Maintained connection between object and people

When migrating your data from VI Service Desk to Salesforce Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from VI Service Desk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from VI Service Desk to Salesforce Service Cloud work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from VI Service Desk to Salesforce Service Cloud.

  • Connect VI Service Desk

    Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from VI Service Desk to Salesforce Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Salesforce Service Cloud import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s