VI Service Desk to Requestor
migration service

Effortless , no special expertise or programming required. A complete VI Service Desk to Requestor data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from VI Service Desk to Requestor

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Requestor.

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Retained connectivity between object and people

When migrating your data from VI Service Desk to Requestor we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from VI Service Desk to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from VI Service Desk to Requestor work

  • Prepare

    Sign up and go to our migration software.

  • Pick and connect your VI Service Desk support desk with HDM.

  • Connect Requestor

    Give the right to access your Requestor account.

  • Explain your requirements

    Let us know what components of your migration you need to tweak

  • Have your requirements estimated

    We will analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from VI Service Desk to Requestor all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation
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