96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

VI Service Desk to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Effortless , no special knowledge or programming required. A complete VI Service Desk to Reamaze data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from VI Service Desk to Reamaze

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Reamaze.

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Sustained connection between object and people

When migrating your data from VI Service Desk to Reamaze we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from VI Service Desk to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from VI Service Desk to Reamaze work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from VI Service Desk to Reamaze.

  • Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Reamaze

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Reamaze everything

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from VI Service Desk to Reamaze.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Reamaze import

Our staff would be more than happy to run a customized migration if you have particular demands.
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