VI Service Desk to Help Scout
Extremely easy , no special knowledge or programming required. A complete VI Service Desk to Help Scout data migration software.
Secure and SafeYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong security of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Help Scout.
Maintained link between object and peopleWhen migrating your records from VI Service Desk to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from VI Service Desk to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from VI Service Desk to Help Scout work
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from VI Service Desk to Help Scout.
Link VI Service Desk
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Link Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout all data
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from VI Service Desk to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT