VI Service Desk to Adobe Experience Manager
migration service

Smooth , no special expertise or programming required. A complete VI Service Desk to Adobe Experience Manager data migration instrument.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from VI Service Desk to Adobe Experience Manager

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Adobe Experience Manager.

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Maintained connection between object and people

When migrating your data from VI Service Desk to Adobe Experience Manager we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from VI Service Desk to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from VI Service Desk to Adobe Experience Manager work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect VI Service Desk

    Choose and connect your VI Service Desk service desk with HDM.

  • Connect Adobe Experience Manager

    Give access to your Adobe Experience Manager account.

  • Detail your needs

    Let us know exactly what aspects of your migration you would like to modify

  • Have your preferences estimated

    We shall research your application and send you with a price and a scope of tasks.

  • Migrate from VI Service Desk to Adobe Experience Manager everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Adobe Experience Manager import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation
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