96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

VCC Live to Vision Helpdesk
migration service

Trouble-free , no special skill set or programming required. A complete VCC Live to Vision Helpdesk data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from VCC Live to Vision Helpdesk

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Vision Helpdesk.

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Sustained connection between object and people

When migrating your records from VCC Live to Vision Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from VCC Live to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from VCC Live to Vision Helpdesk work

  • Get ready

    Register and go to our migration software.

  • Connect VCC Live

    Choose and connect your VCC Live service desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Have your needs estimated

    We'll analyze your application and send you with a total price and a scope of work.

  • Migrate from VCC Live to Vision Helpdesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Continue
Option #1: fully automated process
Automated data migration
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According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vision Helpdesk import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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