VCC Live to UVdesk
migration service
Smooth , no special knowledge or coding required. A complete VCC Live to UVdesk data migration instrument.
VCC Live to UVdesk
Your best tool for VCC Live to UVdesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.Easy procedure
You don’t have to bother about coding or constantly control each record transferred.
Just attach both platforms, tick what you want to migrate and let the system do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from VCC Live to UVdesk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in UVdesk.Next
Sustained association between object and people
When migrating your data from VCC Live to UVdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to UVdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to UVdesk work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from VCC Live to UVdesk.
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Link VCC Live
Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
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Connect UVdesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UVdesk everything
Once everything's validated, find a quiet time with the least load on the support team and begin migrating from VCC Live to UVdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your UVdesk import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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