VCC Live to UserVoice
migration service
Effortless , no special expertise or coding required. A complete VCC Live to UserVoice data migration instrument.
VCC Live to UserVoice
Your best tool for VCC Live to UserVoice data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the magic happening.Record completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer service details.Automated migration
Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.
You may be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from VCC Live to UserVoice
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in UserVoice.Next
Maintained relation between object and people
When migrating your data from VCC Live to UserVoice we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to UserVoice work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from VCC Live to UserVoice.
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Connect VCC Live
Fill out the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link UserVoice
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to UserVoice everything
Once everything's validated, find a quiet time with the least load on the support staff and start migrating from VCC Live to UserVoice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your UserVoice import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
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