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VCC Live to TicketLab
migration service

Effortless , no special know how or coding required. A complete VCC Live to TicketLab data migration instrument.

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Your best tool for VCC Live to TicketLab data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose customer info you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.

Attach the help desks, pick data, click ok, and you’re done!

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to TicketLab

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in TicketLab.

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Sustained connectivity between object and people

When migrating your data from VCC Live to TicketLab we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to TicketLab work

  • Prepare

    Register and go to our migration tool.

  • Pick and connect your VCC Live service desk with HDM.

  • Give the right to access your TicketLab account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Have your requirements estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from VCC Live to TicketLab all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your TicketLab import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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