VCC Live to Tender Support
migration service

Effortless , no special know how or programming required. A complete VCC Live to Tender Support data migration instrument.

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Your best tool for VCC Live to Tender Support data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it starts, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to Tender Support

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Tender Support.

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Retained association between object and people

When migrating your data from VCC Live to Tender Support we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to Tender Support work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect VCC Live

    Select and link your VCC Live support desk with HDM.

  • Give the right to access your Tender Support account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from VCC Live to Tender Support everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Tender Support import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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