VCC Live to SupportBee
migration service
Smooth , no special know how or programming required. A complete VCC Live to SupportBee data migration instrument.
VCC Live to SupportBee
Your best tool for VCC Live to SupportBee data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the wonders happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.
Link the platforms, choose data, click ok, and the migration is ready!
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to choose the data arrangement, when it starts, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from VCC Live to SupportBee
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in SupportBee.Next
Retained connection between object and people
When migrating your data from VCC Live to SupportBee we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to SupportBee work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from VCC Live to SupportBee.
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Link VCC Live
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect SupportBee
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee all data
Once everything's tested out, choose a quiet time with the least load on the support staff and start migrating from VCC Live to SupportBee.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SupportBee import
Our staff would be more than happy to perform a customized migration if you have specific demands.
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