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VCC Live to SteadyPoint Office 365 Help desk
migration service

Smooth , no special expertise or programming required. A complete VCC Live to SteadyPoint Office 365 Help desk data migration instrument.

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Your best tool for VCC Live to SteadyPoint Office 365 Help desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and see the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer service information.
Effortless procedure

No need to worry about scripting or constantly control each piece of info moved.

Just link your source and target, choose what you want to take to a new database and allow the system do the remainder.

Data dependency

Your customer info migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from VCC Live to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in SteadyPoint Office 365 Help desk.

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Sustained connection between object and people

When migrating your data from VCC Live to SteadyPoint Office 365 Help desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VCC Live to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect VCC Live

    Opt and connect your VCC Live service desk with HDM.

  • Grant access to your SteadyPoint Office 365 Help desk account.

  • Detail your business needs

    Let us know what elements of your migration you wish to adjust

  • Get your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from VCC Live to SteadyPoint Office 365 Help desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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