VCC Live to Spiceworks Cloud
migration service
Smooth , no special knowledge or coding required. A complete VCC Live to Spiceworks Cloud data migration instrument.
VCC Live to Spiceworks Cloud
Your best tool for VCC Live to Spiceworks Cloud data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as possible.
Link the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from VCC Live to Spiceworks Cloud
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Spiceworks Cloud.Next
Sustained link between object and people
When migrating your data from VCC Live to Spiceworks Cloud we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Spiceworks Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to Spiceworks Cloud work
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Prepare
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from VCC Live to Spiceworks Cloud.
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Link VCC Live
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect Spiceworks Cloud
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Spiceworks Cloud all data
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from VCC Live to Spiceworks Cloud.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Spiceworks Cloud import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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