VCC Live to Spiceworks Cloud
migration service
Smooth , no special knowledge or coding required. A complete VCC Live to Spiceworks Cloud data migration instrument.
VCC Live to Spiceworks Cloud
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of dataReasons to use Help Desk Migration to switch from VCC Live to Spiceworks Cloud
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Spiceworks Cloud.Next
Sustained link between object and people
When migrating your data from VCC Live to Spiceworks Cloud we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Spiceworks Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from VCC Live to Spiceworks Cloud work
Prepare
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from VCC Live to Spiceworks Cloud.
Link VCC Live
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Connect Spiceworks Cloud
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Spiceworks Cloud all data
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from VCC Live to Spiceworks Cloud.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Spiceworks Cloud import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation