VCC Live to ServicePRO
migration service
Extremely easy , no special expertise or coding required. A complete VCC Live to ServicePRO data migration tool.
VCC Live to ServicePRO
The best VCC Live to ServicePRO tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk records in full to make certain that no ticket has lost critical customer support information.Simple and easy procedure
You don’t have to bother about coding or constantly control each record moved.
Just attach both platforms, choose what you want to take to a new database and allow the tool deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we created a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from VCC Live to ServicePRO
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in ServicePRO.Next
Sustained connection between object and people
When migrating your records from VCC Live to ServicePRO we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to ServicePRO
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to ServicePRO work
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Get ready
Register and go to our migration tool.
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Connect VCC Live
Choose and link your VCC Live service desk with HDM.
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Connect ServicePRO
Give access to your ServicePRO account.
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Describe your needs
Let us understand precisely what aspects of your migration you would like to modify
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Get your preferences estimated
We shall analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from VCC Live to ServicePRO all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ServicePRO import
Our team would be more than happy to run a personalized migration if you have special needs.
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