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VCC Live to ServiceNow
migration service

Smooth , no special know how or coding required. A complete VCC Live to ServiceNow data migration tool.

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Your best tool for VCC Live to ServiceNow data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Easy procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, tick what you need to migrate and let the tool do the remainder.

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can access to your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick what goes where, when it goes, and how.

Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to ServiceNow

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in ServiceNow.

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Maintained relation between object and people

When migrating your data from VCC Live to ServiceNow we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to ServiceNow work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from VCC Live to ServiceNow.

  • Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from VCC Live to ServiceNow.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServiceNow import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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