VCC Live to RingCentral Engage Digital
migration service
Smooth , no special know how or programming required. A complete VCC Live to RingCentral Engage Digital data migration software.
VCC Live to RingCentral Engage Digital
Your best tool for VCC Live to RingCentral Engage Digital data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply pick what data you need to move and set off with the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.
Connect the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to select what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Except providing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from VCC Live to RingCentral Engage Digital
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in RingCentral Engage Digital.Next
Retained association between object and people
When migrating your data from VCC Live to RingCentral Engage Digital we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to RingCentral Engage Digital
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to RingCentral Engage Digital work
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Prepare
Register and go to our migration software.
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Link VCC Live
Opt and link your VCC Live service desk with HDM.
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Connect RingCentral Engage Digital
Give access to your RingCentral Engage Digital account.
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Detail your requirements
Let us know exactly what parts of your migration you want to modify
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Get your needs estimated
We will investigate your application and send you with a cost and a scope of tasks.
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Migrate from VCC Live to RingCentral Engage Digital all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your RingCentral Engage Digital import
Our staff would be more than happy to perform a customized migration in case you have special requirements.
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