VCC Live to QuickFMS
migration service

Smooth , no special skill set or coding required. A complete VCC Live to QuickFMS data migration software.

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Your best tool for VCC Live to QuickFMS data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and see the wonders happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost essential customer support information.
Easy process

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, choose what you need to migrate and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose the data arrangement, when it starts, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to QuickFMS

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in QuickFMS.

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Sustained connectivity between object and people

When migrating your data from VCC Live to QuickFMS we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to QuickFMS work

  • Prepare

    Register and go to our migration service.

  • Connect VCC Live

    Select and link your VCC Live service desk with HDM.

  • Give the right to access your QuickFMS account.

  • Express your needs

    Let us know what elements of your migration you would like to modify

  • Have your preferences estimated

    We will investigate your case and get back to you with a total price and a scope of work.

  • Migrate from VCC Live to QuickFMS all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your QuickFMS import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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