VCC Live to Puzzel
migration service
Extremely easy , no special know how or coding required. A complete VCC Live to Puzzel data migration tool.
VCC Live to Puzzel
The best VCC Live to Puzzel tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.
Connect the help desks, select data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from VCC Live to Puzzel
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Puzzel.Next
Retained link between object and people
When migrating your records from VCC Live to Puzzel we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Puzzel
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to Puzzel work
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Get ready
Sign up and go to our migration tool.
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Connect VCC Live
Choose and connect your VCC Live support desk with HDM.
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Link Puzzel
Give the right to access your Puzzel account.
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Express your requirements
Let us know exactly what elements of your migration you want to modify
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Get your requirements estimated
We'll investigate your case and send you with a price range and a scope of work.
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Migrate from VCC Live to Puzzel everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Puzzel import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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