VCC Live to Podium
migration service

Trouble-free , no special skill set or coding required. A complete VCC Live to Podium data migration tool.

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Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from VCC Live to Podium

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Podium.

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Retained connection between object and people

When migrating your records from VCC Live to Podium we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from VCC Live to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from VCC Live to Podium work

  • Get ready

    Sign-up and go to our migration service.

  • Connect VCC Live

    Choose and link your VCC Live support desk with HDM.

  • Connect Podium

    Give the right to access your Podium account.

  • Explain your needs

    Let us understand precisely what components of your migration you want to tweak

  • Have your preferences estimated

    We shall analyze your application and send you with a cost and a scope of tasks.

  • Migrate from VCC Live to Podium everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Podium import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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