VCC Live to Planio
migration service
Smooth , no special knowledge or programming required. A complete VCC Live to Planio data migration software.
VCC Live to Planio
Your best tool for VCC Live to Planio data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply choose what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer support details.Simple and easy process
You don’t have to bother about coding or constantly control each record transferred.
Just attach both platforms, pick what you need to migrate and let the system do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is key which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Simple & effective
In only a couple of buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from VCC Live to Planio
Strong safety of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Planio.Next
Sustained connection between object and people
When migrating your data from VCC Live to Planio we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to Planio work
-
Prepare
Sign up and go to our migration wizard.
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Link VCC Live
Opt and link your VCC Live support desk with HDM.
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Link Planio
Grant access to your Planio account.
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Clarify your requirements
Let us understand precisely what aspects of your migration you want to tweak
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Get your needs estimated
We will research your case and get back to you with a total price and a scope of work.
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Migrate from VCC Live to Planio all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Planio import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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